◆ Privacy Policy
Privacy Policy
Service Lab builds and operates intake systems for home service businesses. This policy explains what we collect, how we use it, and how to reach us about your information.
Information we collect
When you submit a form, request a test lead, email us, or work with us, we may collect your name, email address, phone number, company name, website, trade, CRM, lead volume, notes, and related intake details.
We may also collect basic technical information such as page visited, submission time, browser data, device data, and referral source to help operate and improve the site.
How we use information
- To review your request and contact you by email, phone, or text.
- To store lead and intake records in our database as the source of truth.
- To send confirmation messages, alerts, and operational follow-up.
- To maintain, secure, debug, and improve Service Lab systems.
- To comply with legal, security, and business obligations.
How we share information
We do not sell personal information. We may share information with service providers that help us host the site, store data, send email, operate databases, or deliver client systems. We may also share information if required by law or to protect Service Lab, our clients, or site visitors.
CRM and client systems
If Service Lab builds or operates an intake system for a client, lead data may be routed into that client's CRM, database, notification tools, or other approved business systems. We design those systems so the database record is created before downstream routing.
Data security
We use managed infrastructure, access controls, and production-minded handling to protect intake data. No internet service can guarantee perfect security, but we work to limit access and keep operational data in controlled systems.
Your choices
You can ask us to update, export, or delete information you submitted, subject to legal and operational limits. Contact us at hello@servicelab.agency.
Changes
We may update this policy as Service Lab changes. The latest version will be posted on this page.